SKU: 36337110607

The Brand Promise: How Ketel One, Costco, Make-A-Wish, Tourism Vancouver, and Other Leading Brands Make and Keep the Promise That Guarantees Success

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The Brand Promise: How Ketel One, Costco, Make-A-Wish, Tourism Vancouver, and Other Leading Brands Make and Keep the Promise That Guarantees SuccessBrand expert, popular speaker, and Fortune 500 advisor Duane Knapp presents The BrandPromise(R), his secret formula for becoming a Genuine Brand. Making the right promise, keeping it, and fulfilling your BrandPromise commitment will transform your business or organization into a "one of a kind" brand that customers, employees, and shareholders will trust and support for years to come. "A brand's promise is the new currency for success," says Knapp,

Brand expert, popular speaker, and Fortune 500 advisor Duane Knapp presents The BrandPromise(R), his secret formula for becoming a Genuine Brand. Making the right promise, keeping it, and fulfilling your BrandPromise commitment will transform your business or organization into a "one-of-a-kind" brand that customers, employees, and shareholders will trust and support for years to come.

"A brand's promise is the new currency for success," says Knapp, who teaches from personal experience, having built or advised hundreds of successful brands worldwide. Duane Knapp's Promise philosophy has been highly acclaimed and extensively referenced and quoted in hundreds of publications and books.

Brand success rests on three principles:

1) Provide a unique experience with products or services that enhance your customer's lives

2) Inspire employee partnership, passion, and support

3) Create a perception of exceptional value and distinctive benefits and deliver on your promise.

Genuine Brands make a promise and keep it. This promise begins with a different mindset than business as usual. It's not just about doing a good job-it's about optimizing the emotional and functional benefits from a customer's perspective.

The BrandPromise applies to every type of organization, from associations, philanthropic enterprises (charities and non-profits), and personal brands (celebrities, athletes and executives), to professional service firms (doctors), entrepreneurs, small businesses, and member-centric businesses (credit unions and co-ops). Knapp provides insights from a wide range of executives and leaders with in-depth analyses of many Genuine Brands, including Ketel One, Costco, the Make-A-Wish Foundation, Destination Marketing Association International, SAFE Credit Union, Annika Sorenstam, Callison Architecture, RK Dixon, Bartell Hotels, and Tourism Vancouver.

The BrandPromise book reveals the secrets that all kinds of organizations including associations, philanthropic enterprises (charities and non-profits), and personal brands (celebrities, athletes and executives), to professional service firms, such as doctors, entrepreneurs, small businesses, and member-centric businesses such as credit unions and co-ops.

The BrandPromise also explains how celebrities can utilize the secrets of BrandScience to enhance their image and perceptions and features a Brand Profile on Annika Sorenstam.

According to Knapp, "Annika's strategy is a perfect guide for any individual or celebrity that is interested in optimizing their success.

"Great stars may be born, but it's the celebrities that embrace the principles of BrandScience that enjoy long term brand success."

The BrandPromise features insights from other celebrities including Oprah, Greg Norman, and Rachael Ray.



Binding Type: Hardcover
Publisher: McGraw-Hill Education
Published: 03/01/2008
ISBN: 9780071494410
Pages: 264
Weight: 1.24lbs
Size: 9.32h x 6.52w x 0.98d
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SKU: 36337110607

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Bren
Chelsea, US
β˜…β˜…β˜…β˜…β˜… 5
Best Purchase for my room
Color: White
I was skeptical at first but I’ve been using it for about 2-3 months, and it runs every day at 6am and it has never failed me. It always has a full filter at the end for the week, and the app is very good. When it would get stuck in places, it would always find a way out and I’ve never had to manually fix it. What’s even better is that there are 100-300 dollar roombas out there and yet this one has outperformed the expensive ones. They even are going to send me 4 free filters and 4 free brushes just for using it daily.
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Reviewed in the United States on November 26, 2025
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Chellz
Lexington, US
β˜…β˜…β˜…β˜…β˜… 2
Doesn't last
Color: White
This product was working well. I used it daily but all of a sudden after 8 months it just stopped charging. I wish it actually lasted because it was a great product. But since it now no longer charges its of no use and a waste of money smh
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Reviewed in the United States on March 9, 2026
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We Are Bibliophiles
Louisville, US
β˜…β˜…β˜…β˜…β˜… 5
Calidad
Color: Bright White
Buena
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Reviewed in the United States on June 1, 2026
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Mayday295
Natrona Heights, US
β˜…β˜…β˜…β˜…β˜… 5
Amazing little robot with roller mops - Eufy has come a long way
Upgraded from an old Eufy unit that would bounce around all the objects in my house at random and did a mediocre job, and needed to be emptied daily due to the amount of dog hair, not to mention detangling the thing daily as well. But worked ok while we had it. This unit has been an enormous upgrade, not only does it not get stuck on every sock in my house, but it actually mops my floors! My wife didn't think it would make that big of a difference but it's been a huge lifesaver and quality of lifesaver especially. Even with all the dog hair the unit anti-tangle brush does an excellent job with maintenance one to two weeks to perform some basic detangling which is much easier to do now as well given the parts and how they come apart. Personally I like the proprietary detergent, it seems to be going a long way, and I know it's the perfect amount for what the unit needs which means less work for me when I need to refill the water tanks. Also the scheduling features are nice in that it can vacuum daily and mop every few days since I don't need that done daily. My only feedback so far that would be negative at all are 1) there is one particular spot in our house at my standing desk where the robot gets stuck on occasion. It seems like it could be fixed easily with a software update to avoid climbing over something that it can't get down from. 2) The water tanks are not sealed at the top so you can't set them down once you fill them or else you'll spill water everywhere. Makes it kind of inconvenient to work with, but knowing that makes it easy to avoid. 3) the find my robot button is hidden deep in the app it should be one of the first things you see. When it got stuck somewhere it took me longer to find the button than it did to find the robot.
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Reviewed in the United States on May 28, 2026
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mbevier
Cuba, US
β˜…β˜…β˜…β˜…β˜… 1
Arrived covered in water, brush errors when trying to run
Unit came completely covered in water. Minimal care taken with this "like-new" unit, had been leaking water into the plastic bag. Even with that, I gave it the benefit of the doubt and still finished setting it up. Within the first 30 seconds it was already reporting an error with one of the brushes. They would barely spin, stop, and fail. Even after thorough cleaning, the error persisted. The unit also struggled to find the home dock even when placed next to it, eventually erroring out as well. Given how many issues this had within 5 minutes of opening the like-new box, I returned this for a refund.
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Reviewed in the United States on May 26, 2026

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